During these uncertain times, I want to assure you that the BKM Marketing team continues to work hard for you, and we will continue to fulfill our daily commitments without interruption. We deeply appreciate the relationships we have built with you, and we understand this is a challenging time for your families as well as your brands and businesses.
We have taken several steps to ensure we can continue to serve your present and future needs.
- BKM Marketing started as a virtual agency, and we are using that heritage to guide our operations now. Our employees will be working from their homes--as are many of you.
- We are practicing social distancing and limiting face-to-face client and vendor meetings.
- We have been in touch with our key creative, IT and production partners to ensure their business continuity plans are in place. And we have reviewed our redundancy solutions should we encounter unforeseen hiccups.
- For clients that rely on BKM Marketing to manage and store sensitive customer data, please know that we built our data systems and security process to ensure availability and security in the event of a crisis such as this. As a SOC-2 certified company, our auditors verify the soundness of our systems and practices annually.
Your regular BKM Marketing contacts will be available as needed to address any individual concerns. If you leave a voice message for any of us, it will forward to our emails. Mobile phone numbers appear in all of our email signatures.
This a unique moment in time. While we pray for those affected by this unprecedented disease and situation, we remind ourselves to be resilient, optimistic and caring for others. Better days are ahead. We stand ready to help you in any way you need.
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